From inbox to balance

How to redeem a gift card code

Three steps, two minutes — and the exact walkthrough for your brand lives on its product page.

  1. 1

    Open the delivery email

    Your code lands in the inbox you gave at checkout, within a minute of payment confirmation. Nothing there? Give the blockchain a few minutes on slower networks, and check spam once — the sender is us, the subject carries your order ID.

  2. 2

    Copy the code — and mind the region

    Every code is tied to the region shown on your order (it's on the order page and in the email). A France card redeems on the French store, a US card on the US store — that's the brand's rule, not ours.

  3. 3

    Follow your brand's steps

    Each product page has a “How to redeem” section with the exact clicks for that brand — where to paste the code, which app or site, what to expect. Find your brand below.

    Find your brand's steps

Redemption steps by brand

Popular brands, each with its own walkthrough. Every other card has the same section on its product page.

Detailed guides: How to redeem a Steam gift card · Amazon gift cards: pick the right region · Gift card code not working? How to fix it

If a code won't redeem

  • “Invalid code”

    Paste the code instead of typing it, and make sure you are on the brand's official redeem page.

  • Wrong region or currency

    The account or store must match the card's region: a US code will not redeem on a UK account. The region is shown on your order.

  • “Already redeemed”

    Check the account balance or order history first, as the code may already be applied. If not, open a ticket with the exact message.

  • No code received

    Codes are emailed once the payment confirms. Check spam, then track your order with its ID and email address.

Full troubleshooting guide

Code trouble?

Already redeemed, invalid, or region mismatch — verify your completed order on the support page and open a ticket. Include what the brand's site told you, word for word.

Contact support