"This code isn't valid in your region"
The card and your Microsoft account are set to different countries. Redeem it on an account from the card's country.
Redeem guide
How to redeem an Xbox gift card
Xbox and Microsoft gift cards feed the same Microsoft account balance — here are the three places to enter the code.
Quick answer
Go to redeem.microsoft.com, sign in with the Microsoft account you use on Xbox, enter the 25-character code and confirm. On the console, open the Microsoft Store and choose Redeem (or "Use a code"). The balance pays for games, add-ons and Game Pass in the Xbox and Microsoft stores.
Buy an Xbox Gift Card with cryptoRedeem in a web browser
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Open redeem.microsoft.com
The short address microsoft.com/redeem leads to the same page. Works on a computer or a phone.
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Sign in with your Xbox account
Use the Microsoft account that is signed in on your console or PC — the balance lands on that account only.
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Enter the 25-character code
Type or paste the code from your email; hyphens are added for you. Select Next.
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Confirm
Microsoft shows what the code adds (balance or membership time). Select Confirm — it is available on Xbox and in the Microsoft Store right away.
Redeem on Xbox or Windows
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On Xbox Series X|S or Xbox One
Press the Xbox button, open the Microsoft Store, then choose Redeem (or "Use a code" in the store menu) and enter the 25 characters with the on-screen keyboard.
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On a Windows PC
Open the Microsoft Store app, select your profile picture → Redeem code or gift cards, enter the code and follow the prompts.
The code must match your account region
Xbox and Microsoft gift cards are issued for one country or currency. A US card redeems on Microsoft accounts set to the United States, a euro card on accounts in a euro country. Your account region is shown at account.microsoft.com under Your info. Check it before you buy — changing it later is limited and the balance does not follow.
Which Xbox card fits your account
Choose the version for your Microsoft account's country; the balance is credited in that currency.
- United Statesxbox.com · USD $20–$100
- Eurozonexbox.com (EU) · EUR €20–€75
- United Kingdomxbox.com (UK) · GBP £20–£100
- Canadaxbox.com (CA) · CAD C$50–C$100
- Australiaxbox.com (AU) · AUD A$50–A$100
- Mexicoxbox.com (MX) · MXN MX$600–MX$1,000
- Brazilxbox.com (BR) · BRL R$200
- Polandxbox.com (PL) · PLN PLN 100–PLN 200
- United Arab Emiratesxbox.com (AE) · AED AED 99–AED 199
If the code is refused
"This code has already been redeemed"
Check your order history at account.microsoft.com — the balance may already be on this account, or on another Microsoft account you use.
"We couldn't find this code"
A character was misread. Paste the code straight from the email instead of retyping it, then try once more.
Xbox gift card questions
Is an Xbox gift card the same as a Microsoft gift card?
Yes, in practice: both add money to your Microsoft account balance, which works in the Xbox store and the Microsoft Store on Windows.
Can I pay for Game Pass with the balance?
Yes. Microsoft account balance can pay for Game Pass, games, add-ons, in-game currencies and apps sold in the Microsoft stores.
Does the balance expire?
Microsoft account balance does not expire under Microsoft's standard terms; it stays until you spend it.
Can I buy an Xbox gift card with crypto?
Yes. GiftKong sells Xbox cards for the regions listed above, plus Microsoft and Game Pass codes, paid with Bitcoin, Ethereum, Monero, USDT and four other options. The code is emailed as soon as the payment confirms.
Where do I see my balance?
At account.microsoft.com → Payment options, or on Xbox in Settings → Account → Payment & billing.
Need an Xbox card?
Xbox, Microsoft and Game Pass codes, paid with crypto and emailed as soon as the payment confirms.
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